PRIVACY AND COOKIES POLICY
Your privacy is of vital importance to us. Accordingly, Casdagli Cigars (Stirling International OÜ) (referred to as “ourselves”, “we”, “us”, and “our”) have developed this Privacy and Cookies Policy for our website (https://casdaglicigars.com). It governs the privacy of our visitors (referred to as “user”, “visitor”, “you”, and “your”) who choose to use it. This policy outlines the procedures we follow to collect, process, store, and protect our user’s personal information. This policy is applicable to all users in conjunction with our Terms and Conditions.
PERSONAL INFORMATION
We receive and collect some of your personal information when you use our website for functions such as making a purchase, signing up to our newsletter and contacting us. You provide this information on a voluntary basis and we only use this to provide our products and services. We collect several types of information including your first and last name, delivery address, phone number, email address and location (country). We may collect further information about you during your visit to our website and the completion of your transaction with us. We may automatically collect your log information e.g. IP address, browser type, referring link; and transaction information. This information is anonymous and does not allow us to identify you. We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us.
USE OF YOUR DATA
We use your information for the various purposes: to enhance your experience using our website, complete your purchase/delivery and provide communication. We will use it for the following purposes: provision of products and services, monitor trends, process transactions, to improve and personalise our services, provide customer service, research and to complete any processes for which we collected your information. We do not sell your details to third party marketing companies.
STORAGE OF YOUR INFORMATION
Your personal information is stored in accordance with all applicable laws, legislation and regulations. When you submit your personal information, you agree that we can collect, transfer, store and process this data. We will take all necessary steps to ensure your information is treated securely and in compliance with our Privacy and Cookies Policy.
CONSENT
When you provide us with your personal information, you are giving your consent for us to collect your information for the stated purpose(s). We require your information for many reasons including to place an order, complete the transaction, authorise payments and to arrange delivery. If we ask for any personal information for secondary purposes e.g. marketing, we will ask you directly for consent or provide you with an opportunity to decline or opt out. If you decide to withdraw your consent for the collection, use or disclosure of your information (after accepting or opting in), simply contact us on info@casdaglicigars.com at any time.
THIRD PARTY SERVICES
We use some third party providers to handle some functions of our website e.g. payments. All of our providers are carefully selected and will collect, use and disclose your personal information to perform their services for us. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. All third party providers associated with us have their own Privacy Policy and Terms of Service covering the personal information you provide to complete your transaction. As soon as you leave our website, our policies no longer apply. We highly recommend to read the third party company’s policies to understand their processes and treatment of your information.
EXTERNAL LINKS
Our website may contain links both to and from other websites. We take all the necessary steps to include safe, quality and relevant links, however we cannot guarantee or verify the contents of the websites. You use all external links at your own risk and we recommend to use appropriate caution. We do not accept responsibility or liability for any damages or implications caused by visiting these websites. When you follow one of our external links, please note that we are not responsible for their Privacy Policy or Terms of Use. We highly recommend that you review their policies and submit any personal information.
SECURITY
The security of your personal and sensitive information is of utmost importance to us. We protect your information by taking appropriate precautions and using accepted industry standards; both during transmission and once we receive your data. We follow accepted industry standards to prevent any loss, disclosure, access, alteration, destruction or misuse of all of your information.
DISCLOSURE
We reserve the right to disclose your personal information to third parties due to special circumstances. This action may be required to comply with legal obligations or violation of our Terms and Conditions.
AGE OF CONSENT
By using this site, you confirm that you are at least the age of maturity in your state or province of residence, or that you are the age of maturity in your state or province of residence and that you are fully and legally entitled to purchase items from our shop.
EMAIL NEWSLETTER
Our website operates an email newsletter program which is used to inform our subscribers about the products and services we offer. You can subscribe using our online automated process at your own discretion. We may manually process some subscriptions although we will always obtain your written agreement prior to completion. Subscriptions are taken and held securely in compliance with the relevant laws, legislation and regulations. We do not pass any of your personal details to third parties. Email newsletters published by our website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. The activities we track can include when you open our emails, forward the emails, click links within the email content, times, dates and frequency of activity (please note this is not a comprehensive list). We use this data to enhance future email newsletters and supply you with more relevant content based on your activity. In compliance with all applicable laws, legislation and regulations, our subscribers are given the opportunity to unsubscribe at any time through our automated system. This process is detailed at the footer of each email newsletter. If an automated un-subscription system is unavailable, we will provide clear instructions to follow so you can successfully unsubscribe from our email newsletters.
CHANGES TO OUR PRIVACY AND COOKIES POLICY
We reserve the right to make amendments to our Privacy and Cookies Policy at any time without notification. In the event of material changes, we will provide notification here or on our homepage so you are fully aware of our policies. Any amendments take effect as soon as it is posted on this page. Please read this Privacy and Cookies Policy on a regular basis to ensure you have full understanding of our procedures.
USE OF COOKIES
Cookies are files created by the webpages you visit. Cookies make your online experience more comfortable and easier by saving browsing information and help us identify you. With cookies our site can keep you signed in, remeber your site preferences and give you locally relevant content. Cookies are small letter and number text files stored within your browser or computer (with your agreement). We store the following types of cookies: – Analytics Cookies help us to understand more about the visitors to our website including the number of visitors, number of visits per user and visited pages. We use this data to study interactions to enhance our user’s experience. Although this data is collected and added to an analytical tool (Google Analytics), we cannot identify any of your personal details. – Essential Cookies are required for our website to function correctly. When you do not accept cookies, you may find sections of website do not work as expected. We understand that you may not want to accept cookies from us and you are free to change your browser settings to reflect this. If you disable cookies, you may find this causes a negative impact to your experience during visits to our website.
CONTACT US
We are always here to help you. If you have any questions about our Privacy and Cookies Policy and the practices outlined within this, please contact us via email on info@casdaglicigars.com or post to Stirling International OÜ, Vene 2, 10123 Tallinn, Estonia.